Custom List Building Solutions for Direct Marketing Firms
Company profile:
- B2B Direct Marketing firm from Boston providing solutions to:
- • Large consulting firms
- • High growth technology companies including Fortune 100 companies
Challenges:
- • Improve client retention in a highly competitive market through increased satisfaction
- • Require customized high volume lead list for over 90 customers’ direct marketing campaigns
- • Adherence to strict quality SLA and deadlines
- • Cost efficiencies for increased ROI
Solution Overview:
- Salient feature:
- • Flexible campaign dependent workforce allocated as per BVI and campaign difficulty level
• Tele-verification
• Strict quality check and validation process
- For this solution, Nex-sales leveraged:
- • In-house database
• Web research
• Target account segmentation
- • Contact discovery
- • Lead Data refresh
- • Tele-verification
Results:
- Successfully delivered 46 campaigns (as of Aug 2010)
- • 95% accurate lead list
- • 99% adherence to project deadlines
- • 200,000 contacts refreshed/discovered (Approximately 12,000+ contacts/month)
- Established highly reliable integrated supply-delivery model
and lowered expenses by using flexible
outsourced workforce.